FAQ

FREQUENTLY ASKED QUESTIONS

Why is my package taking longer to arrive?

All orders are shipped from Israel, which is quite far from many countries.
We dispatch orders every 4–5 business days. Delays may occur due to factors such as COVID-19, local shipping carriers, airport delays, holidays, extreme weather, and more.
Once the package leaves Israel, we have no control over its transit. If you experience delays, your best option is to contact the shipping carrier handling your order.

Which carrier do you use for shipping?

We ship with Israel Post. Once the package leaves Israel, the carrier may change.
For U.S. customers, shipping transfers to USPS.

Why is shipping so expensive?

Since we ship internationally from Israel, we use a reliable and secure shipping carrier to ensure your package arrives safely. While international shipping costs can be high, making sure you receive your order is our top priority. To make it worth your while, we include some fun freebies with every order! 😊

Will this item be restocked?

we rarely restock items, as we prefer bringing fresh products and new designs. Most of our products are limited edition, and I enjoy making modifications to designs, materials, and finishes to keep things exciting! 

Need help with your order?

For any questions or concerns, please email shirk.info@gmail.com.
Make sure to include your full name and order number for faster assistance.